How to Connect to SES.HOSPEDAJES

SES.Hospedajes is the new platform developed by the Spanish Ministry of the Interior to comply with   Royal Decree 933/2021 . It serves as a centralized entity through which Spanish hosts can declare their reservations to the Ministry, as required by law. This guide will assist you in registering your property on the SES.Hospedajes platform and connecting your account with your Holidu listing, ensuring that Guest Registration Forms  are automatically transferred as your guests check in.

Please follow the steps outlined below to ensure a successful connection.

How to Register and Connect with SES.Hospedajes

Step 1: Create an Account

To start, you’ll need a Digital Certificate or an electronic DNI. If you don’t have one, you can  request a Digital Certificate  . For additional help on electronic access, visit  this link  .

Once ready, click on the @ symbol to begin.

Step 2: Access Your Account

Log in and navigate to the “My Registered Data” section in your account dashboard.

Step 3: Complete Your Information

Fill out all required fields in the “My Registered Data” section and make sure to check the box labeled “send communications via web service.”

Step 4: Register Your Properties

Once your information is complete, proceed to register all your properties on the platform.

Step 5: Review and Sign

Ensure that all provided details are correct, then sign the registration to complete the process.

Step 6: Receive Your Credentials

After registration, you’ll receive an email from no-reply@hospedajes.mir.es . This email will contain your login credentials necessary for activating the Online Guest Check-in feature.

What is the Online Check-in Feature?

The Online Check-in feature seamlessly connects your property to SES.Hospedajes. With this setup, Holidu will automatically transfer guest data once they complete the online check-in form.

How to Connect Your Property Using the App

To connect via our app, ensure it's updated to the latest version:

1. Navigate to “More” on upper right-side and then “Account” section and click “Configure” under the “Online guest registration” section.

2. Find your property list and click “Configure” beside the property you wish to connect.

3. Fill out the required form, activate automatic data sending, select SES.Hospedajes, and input your given username, password, accommodation code, and renter code. Click “Validate.”

4. Click “Save changes” at the end of the form to confirm.
5. Success! If no errors appear, your property is connected.

*Note: Properties in Catalonia or the Basque Country should select Mossos d'Esquadra or Ertzaintza, respectively.

Resolving SES.Hospedajes Credential Issues

If you face any issues with your credentials, follow these updated steps:

1. Access the SES.Hospedajes platform by  clicking here  .
2. Select the “@” sign for Access to the Registry of Establishments and Entities.

3. Log in using your Digital Certificate or Cl@ve app.
4. Once logged in, click on the “Access” option under Communication Service.

5. Copy the Username from the left column, and click “Change Password” to update the existing password for sending Guest Registration forms.