How to connect your property to AVS (Germany)

We're delighted to assist you in setting up your property with AVS Germany. This guide will walk you through the process step-by-step, ensuring that your property complies with local regulations and offers a seamless experience for your guests.

Why Connect Your Property to AVS Germany?

Connecting your property to AVS Germany facilitates legal compliance by ensuring your guest information is accurately reported. This connection also helps in maintaining a secure environment for both you and your guests.

Important note:

AVS has currently only enabled the integration in the regions of Sellin, Glowe  and Hesse.

How to Connect Your Property?

Follow these simple steps to get your property connected:

If you are using the mobile app, make sure you have the latest version installed. Then follow these steps:

1. Navigate to “Plus” on upper left-side and then “Account” section and click “Configure” under the “Online guest registration” section.

2. You will see the list of your properties. Click the «Configure» button next to the property you wish to connect to AVS.              

3. Fill out the corresponding form. Check the option “Activate automatic sending to the authority” and make sure that AVS is selected. Fill out the rest of the form with your AVS credentials.

If you don't know how to find your AVS credentials, click on “Where to find those credentials”

1. Click on Validate
2. If no error message appears, your property is now successfully connected to AVS.
3. Scroll down the page. You can now configure the name of the guest categories. Guests will see and be able to select those categories when doing the online check-in.

4. Activate the guest card if you want to offer guest cards to your guests

5. Click on “Save changes”
6. Close the pop-up. You will then see that the connection is “Active”

Frequently Asked Questions

• What if I can't remember my AVS Germany credentials?
  You can recover your account or reset your password by visiting the   AVS Germany website .
• Is the connection secure?
  Yes, we use top-tier encryption technology to keep your data safe and secure.

Need Additional Support?

Thank you for taking the steps to ensure your property is in line with local regulations and creating a safe and compliant environment for your guests. We're here to assist you throughout the process.